The rules behind trusted commerce.

Agreement & eligibility

By accessing or using Mbopy, you agree to these Terms of Use and the policies linked from them. If you act for a business or organization, you confirm that you are authorized to bind it.

You must have legal capacity to use the service in your country. A minor may use Mbopy only where permitted and with any legally required parent or guardian involvement.

Mbopy’s role

Mbopy provides marketplace discovery, merchant verification, storefronts, protected payment workflows, order records, delivery confirmation, merchant tools, support, and optional promotional services.

Unless a listing clearly identifies Mbopy as the seller, the independent merchant is the seller of record and remains responsible for its products, descriptions, prices, stock, taxes, legal compliance, fulfilment, warranties, returns, and customer obligations.

Accounts & verification

Provide accurate, complete, and current information. Protect credentials, one-time codes, QR confirmations, and delivery secrets. You are responsible for activity through your account unless you promptly report unauthorized use.

Verification supports accountability but is not a guarantee of product quality or future conduct. Mbopy may request updated evidence, limit actions, or review an account for identity, fraud, safety, compliance, or security reasons.

Buyer responsibilities

Review listings, merchant information, total price, fees, delivery terms, and product restrictions before ordering. Provide accurate contact and delivery information, use supported payments, inspect delivery, and report problems honestly.

Do not share a delivery confirmation code before receipt. Do not use protection or dispute tools to obtain a product without paying, reverse a legitimate transaction, or pressure a merchant outside applicable policy.

Merchant responsibilities

Publish lawful, accurate listings with current photos, material characteristics, condition, total product price, availability, and realistic fulfilment information. Honour accepted orders or communicate and cancel promptly when fulfilment is impossible.

Merchants are responsible for product safety, authenticity, required licences, taxes, records, customer service, returns, and team activity. Mbopy may remove misleading, unsafe, counterfeit, prohibited, or infringing listings.

Payments, fees & payouts

The checkout shows available payment methods and the amount due. A 10% buyer protection fee is added to the merchant-listed product price. Delivery and other disclosed charges may apply separately.

Protected funds may be held until delivery confirmation or another valid completion event. Mbopy may delay, reverse, refund, or review a payment or payout to handle a failed payment, dispute, duplicate charge, fraud concern, legal duty, or provider instruction.

Delivery, cancellation & refunds

Delivery can be fulfilled by the merchant or a logistics partner. Timing is an estimate unless mandatory law states otherwise. Buyers should remain reachable; merchants should package safely and update delays.

Cancellation, return, refund, fee treatment, evidence, and timing are governed by the Refund Policy and mandatory local law. Delivery confirmation can release the merchant payout, so issues should be reported before confirmation whenever reasonably possible.

Merchant plans & Boost add-ons

Paid plans renew monthly or annually until cancelled. Annual pricing is ten monthly payments and includes two months free. Cancellation stops the next renewal; access normally continues through the paid term.

Product Boost and Store Boost are per-day visibility add-ons. Placement and performance are not guaranteed. Plan and Boost refunds are limited to the Refund Policy, mandatory law, duplicate charges, or confirmed failures to provide the purchased service.

Acceptable use

Use Mbopy only for lawful commerce and do not harm users, providers, systems, or marketplace integrity.

• No fraud, phishing, payment diversion, or account takeover
• No counterfeit, stolen, illegal, unsafe, or prohibited goods
• No false reviews, engagement manipulation, or deceptive claims
• No scraping, malware, unauthorized access, or interference
• No infringement of intellectual property, privacy, or other rights

Content & intellectual property

You retain ownership of content you submit and grant Mbopy a non-exclusive, worldwide, royalty-free licence to host, reproduce, adapt, display, distribute, and use it as needed to operate, secure, improve, and promote the service. You confirm that you have the rights required for this licence.

Mbopy names, logos, software, interface, documentation, and original service materials belong to Mbopy or its licensors. They may not be copied, sold, or exploited beyond applicable law or written permission.

Reviews, suspension & termination

Mbopy may remove content, pause a Boost, hold a payout, restrict features, suspend, or terminate access when activity violates these terms, creates risk, threatens marketplace integrity, or requires legal action.

You may request review through support with relevant references and evidence. A review may not reverse an action required for safety, payment integrity, fraud prevention, or law.

Availability & responsibility limits

Mbopy is provided on an availability basis and can change during maintenance, expansion, or product improvement. Mbopy does not guarantee uninterrupted access, a delivery time, sales volume, ranking, Boost result, or that every independent merchant or buyer will perform as expected.

Nothing excludes rights that cannot lawfully be excluded. To the extent permitted by law, Mbopy is not responsible for indirect loss or independent merchant products and conduct, and any responsibility is limited to direct, reasonably foreseeable loss connected to the relevant Mbopy service.

Changes & contact

Updated terms will be published with a revised effective date and additional notice where required. Continued use after the effective date means the updated terms apply to future use, subject to mandatory rights.

Questions can be sent to [email protected]. The law and dispute forum applicable to a specific transaction may depend on the Mbopy entity, buyer, merchant, and country identified at account creation or checkout.