Good to know

The short version.

Clear answers before you browse, buy, or open a shop.

What is Mbopy?

Mbopy is a marketplace for local shops. Buyers find more products in one place, and sellers reach people beyond their WhatsApp groups and status viewers.

How does Mbopy help buyers?

You can browse a wider selection without joining many groups, check a shop and its products, ask questions, see the full total, pay, and follow delivery in one place.

How does Mbopy help sellers?

You get a storefront that can reach beyond your existing audience, plus tools to manage products, stock, orders, and payouts.

What does Mbopy Protection cost?

5% of the product subtotal after discounts, minimum XAF 300; delivery calculated separately. for eligible orders. It is shown before payment and delivery is calculated separately.

What does a seller pay?

Essential is XAF 0 per 30-day period with 3% on Mbopy sales. Pro is XAF 7,500 per 30-day period with 1.5% on Mbopy sales.

What is the seller commission based on?

It is calculated on the product subtotal after applicable discounts. Delivery is not included.

Why choose Pro?

Pro reduces the commission on Mbopy sales and helps you record customers, sales, and collections from outside Mbopy.

When does Pro cost less?

On the plan and commission alone, Pro breaks even at about XAF 500,000 in Mbopy sales over 30 days. Its organisation tools may be useful earlier.

Where is the money while the order is being handled?

Money for the product and delivery stays secured in the Mbopy order until the seller fulfils it and delivery is confirmed or a valid issue is resolved. Keep payment inside the order.

When should I share the confirmation code?

Only after the package is in your hands and you have checked it. Report a problem before confirmation whenever possible.